POLICY

Return Policy

All products are made to order. Returns, exchanges, and refunds are not accepted.  All sales are final.  If you have any issues with the product, please contact us and we will do our best to accommodate your requests.

Please note: Pieces worn over long periods of time are subject to normal abrasion, however this does not compromise the integrity of the piece.  

Shipping Policy

Orders may take between 2 - 4 weeks to produce and ship. It is possible for your order to come in before the allotted window.

International orders will not be taken until 2016. 

Terms of Service

Nineteen Jewelry reserves the right to refuse sales or cancel orders placed by a customer in violation of the site’s terms or as otherwise determined.

Orders will only go into production only after down payment (when applicable) or full payment is received from customer.

Orders placed during holidays or when there is a high volume of orders can take longer than the allotted time window. (email notifications will be sent)

Nineteen by Slice Lab is not responsible for any damage, discoloration, or change in material properties over time.

Privacy Policy

This Privacy Policy describes our practices regarding the collection and use of information via our website. In using or purchasing any product through this site, you agree to the collection and use of information as set forth in this Policy.

We will not sell, share or trade any information you supply to us with a third party. Any information we collect is used to provide you with a better shopping experience and to facilitate us in fulfillment operations.

If there are any questions regarding our privacy policy, please do not hesitate to contact us by emailing info@nineteenjewelry.com